Quickreply Page - Issue with Issue with Template Manage and Messaging – Incident details

All systems operational

Issue with Issue with Template Manage and Messaging

Resolved
Degraded performance
Started over 3 years agoLasted 33 minutes

Affected

QuickReply.ai

Degraded performance from 11:45 AM to 12:18 PM

Broadcasts

Degraded performance from 11:45 AM to 12:18 PM

Drip Campaigns

Degraded performance from 11:45 AM to 12:18 PM

Template Management

Degraded performance from 11:45 AM to 12:18 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    One of our WhatsApp API partners is facing template management and messaging issues. The updates are below: We are aware of an issue that is impacting 360dialog Hub. Our engineering team is currently investigating it and we'll update again as soon as possible. Affected 360dialog Infrastructure → 360 Client and Partner Hub