Quickreply Page - Issue Detected with Shopify Order Creation Messages – Resolution in Progress – Incident details

All systems operational

Issue Detected with Shopify Order Creation Messages – Resolution in Progress

Resolved
Degraded performance
Started over 1 year agoLasted about 7 hours

Affected

QuickReply.ai

Degraded performance from 6:44 AM to 1:35 PM

Drip Campaigns

Degraded performance from 6:44 AM to 1:35 PM

Updates
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Our monitoring system has detected an issue with the Order Creation event from Shopify. As a result, Order Creation Messages and other related notifications are not being sent. We have identified the issue and are actively working on a resolution.