Quickreply Page - Notice history

All systems operational

Operational

Admin Dashboard - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

WhatsApp Bot - Operational

99% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 98.60%

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Feb 2023
Mar 2023
Apr 2023

Broadcasts - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 99.13%

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Feb 2023
Mar 2023
Apr 2023

Drip Campaigns - Operational

99% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 98.60%

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Feb 2023
Mar 2023
Apr 2023

AI Builder - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Template Management - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 99.47%

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Feb 2023
Mar 2023
Apr 2023

Analytics - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 99.91%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Integrations (Shopify, Woo-commerce etc) - Operational

100% - uptime
Feb 2023 · 99.80%Mar · 99.91%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Notice history

View current status

Apr 2023

One of our Partner facing some Disruption
ResolvedPartial outage20 hours 53 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    We have identified the issue, and engineers are working on it.

  • Investigating
    UTC
    Investigating

    Some disruptions to Cloud API messaging, Embedded Signup flow, and other services, We are aware of an issue that is impacting some of our platform components. Specifically, this issue is affecting: Cloud API messaging Embedded Signup flow (and integrated onboarding flow) Template management Profile management WhatsApp webhooks Migrations (number porting) Our engineering team is currently investigating the issue with Meta and we'll update again as soon as possible.

Some disruptions to WhatsApp API
ResolvedMajor outage3 hours 47 minutes
  • Resolved
    UTC
    Resolved

    The WhatsApp API was restored on April 11, 2023, at 6:08 PM and we have tested that the messages are working fine now. ✅

  • Investigating
    UTC
    Investigating

    One of our WhatsApp API partners (360Dialog) is facing an issue that is impacting our WhatsApp API. Their engineering team is currently investigating it and we'll update you as soon as possible. When attempting to send messages, you will get the error: 500 Internal Server Error

Mar 2023

Admin Temporarily Down
ResolvedPartial outage55 minutes
  • Investigating
    UTC
    Investigating

    We are investigating the issue right now.

Admin Temporarily Down
ResolvedPartial outage1 hour 15 minutes
  • Investigating
    UTC
    Investigating

    We are investigating the issue right now.

Feb 2023

Temporary Slowness
ResolvedDegraded performance1 hour 2 minutes
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    The issue has been resolved. We are monitoring.

  • Investigating
    UTC
    Investigating

    We are investigating this issue right now.

Partial outage for Custom Workflows
ResolvedPartial outage4 hours 27 minutes
  • Update
    UTC
    Update

    The incident has been resolved

  • Investigating
    UTC
    Investigating

    Partial outage for woo-commerce workflows and custom workflows built for selected customers. This is due to an outage with the cloud service we use for managing custom workflows. Contact support to check if it impacts your account or not.

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Feb 2023 to Apr 2023

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